ProjectCoordinator Desktop. I have forgotten my password and/or got problem to log in to the database (the first login) in ProjectCoordinator Desktop.

Do like this to reset the database password:

In PC:

In Windows 7 and Vista:

Close ProjectCoordinator Desktop completely with the Exit button.

Click at the Start button down to the left of the screen. In the window “Search programs and files” at the bottom you type in “cmd” and press Enter. In the terminal window that shows up you type in: del ”Appdata\Roaming\icdesk\Local Store\icd.db” and press Enter after that. It is not certain that it will work just to use copy/paste. Type in the text just to be sure. Make sure that you type in the correct text line and don’t forget ” both in the beginning and in the end.

Now you can restart ProjectCoordinator Desktop and enter the password again. Note that you have to add the portal/portals again in the Settings window that shows up.

In Windows XP:

Close ProjectCoordinator Desktop completely with the Exit button.

Click at the Start button down to the left of the screen. Click on “Run” (sometimes found  under “All Programs”) and type “cmd” and press Enter. In the terminal window that shows up you type in: del ”Application Data\icdesk\Local Store\icd.db” and press Enter. Depending of which version of XP you have, the path could look a little different. The easiest way if it won’t work is to search for the file manually and type in the same path to the file. It is not certain that it will work just to use copy/paste. Type in the text just to be sure. Make sure that you type in the correct text line and don’t forget ” both in the beginning and in the end.

Now you can restart ProjectCoordinator Desktop and enter the password again. Note that you have to add the portal/portals again in the Settings window that shows up.

In Mac:

Close ProjectCoordinator Desktop completely with Quit ProjectCoordinator Desktop in the dropdown menu.

Click on the magnifying glass in the upper right corner (Spotlight) and type in “Terminal”. Click on the name that shows up beneath.

Inside the Terminal window that shows up you type in: rm ”Library/Preferences/icdesk/Local Store/icd.db” and press Enter. It is not certain that it will work just to use copy/paste. Type in the text just to be sure. Make sure that you type in the correct text line and don’t forget ” both in the beginning and in the end.

Now you can restart ProjectCoordinator Desktop and enter the password again. Note that you have to add the portal/portals again in the Settings window that shows up.